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THE ONYX BLOG

Tips to Grow Your Insurance Business

Strategies, insights, and best practices for insurance agents who want to book more appointments and close more deals.

May 25, 2026

Import Leads & Launch Calls/Texts in CRM

TL;DR: Bulk importing leads into a CRM lets independent insurance agents skip hours of manual data entry and launch automated call and SMS follow-up w...

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May 22, 2026

Organize Insurance Carriers: Smart Filtering in Onyx

TL;DR: Independent insurance agents lose deals not because they lack leads — but because their CRM is a mess. Onyx’s 7 insurance-vertical Stacks and 4...

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May 21, 2026

Train Your AI: Customizing Objection Response Scripts

TL;DR: Generic AI responses lose insurance sales. AI objection handling customization lets you train your AI agent to use your exact scripts, your ton...

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May 20, 2026

SMS Automation for Insurance Leads: A2P Setup Guide

TL;DR: A2P (Application-to-Person) SMS lets insurance agents send automated, compliant text messages at scale. Setting it up correctly inside GoHighLe...

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May 20, 2026

Mortgage Protection Insurance: What Agents Need to Know

TL;DR: A mortgage protection insurance agent sells policies that pay off a homeowner’s mortgage if they die, become disabled, or lose their income. Su...

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May 16, 2026

How to Fix SMS Message Length Issues in Automation Workflows

TL;DR: SMS has strict character limits (160 GSM characters, 70 for Unicode). When your automation messages exceed these, carriers split them into mult...

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May 14, 2026

Automate Policy Status Tracking with Smart Tags in Your Insurance CRM

TL;DR: Policy status automation in your insurance CRM eliminates manual tracking of renewals, lapses, and annual reviews. Onyx CRM’s smart tagging sys...

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May 14, 2026

Insurance Agent KPI Dashboard: Track Daily Performance Metrics

TL;DR: Most insurance agents track one or two numbers and wonder why growth stalls. An insurance agent KPI dashboard gives you five real-time metrics...

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May 12, 2026

SMS Appointment Confirmations for Insurance Agents

TL;DR: SMS appointment confirmations reduce no-show rates by 25-40% and take less than an hour to set up. When agents send confirmations automatically...

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