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COMPARISON

Onyx vs AgentCRM

Both platforms serve insurance agents and are competitively priced. Here is an honest, verified comparison — including where AgentCRM is at parity or stronger — so you can decide based on facts, not marketing copy.

A note on AgentCRM

AgentCRM is an established insurance-agent CRM with a flat $97/month price point, 14-day free trial, free onboarding with a dedicated Growth Engineer, and a power dialer. Their AgentAI books appointments, qualifies leads, and handles FAQ responses. They offer pre-built insurance templates across 9 verticals (including P&C, Group Benefits, and Infinite Banking that Onyx does not cover) and are HIPAA compliant.

AgentCRM is the right choice if you sell across verticals Onyx does not cover (P&C, Group Benefits, Infinite Banking), if you want a single flat-rate plan with AI booking included at entry, or if you prefer a free trial over a money-back guarantee.

FEATURE COMPARISON

Side-by-Side Breakdown

A transparent look at what each platform offers so you can make the best decision for your business.

Feature
Onyx
AgentCRM
Starting Price
$99/month (Core)
$97/month
Annual Plan
Core $999/yr · Prime $1,499/yr
Not publicly listed
Free Trial / Money-Back
14-day money-back guarantee
14-day free trial
Pricing Tiers
3 tiers ($99 / $149 / $499)
Single plan ($97)
AI Appointment Booking
Prime tier ($149/mo) and above
AgentAI (included)
Voice AI Outbound / Inbound
Elite AI plan ($499/mo + $1,499 setup)
Not listed
Power Dialer
Done-for-You Onboarding
1-on-1 setup call (included)
Growth Engineer call (included)
Pre-Built Insurance Verticals
7 verticals, 441+ AI workflows
9 verticals (broader, less AI depth)
Medicare Vertical
Dedicated Stack w/ AEP/OEP Surge Mode
Branning Bundle (general)
ACA / Health Insurance Vertical
Dedicated Stack
Branning Bundle (general)
Mortgage Protection Vertical
Dedicated Stack w/ closing-date triggers
Not listed
P&C / Group Benefits / Infinite Banking
Yes (covered by Branning Bundles)
HIPAA Compliant

WHY ONYX

What Makes Onyx Different

Purpose-built for insurance agents who want to spend less time on admin and more time closing.

441+ AI-Enabled Workflows Across 7 Verticals

Onyx ships with 441+ AI-enabled automation workflows distributed across 7 vertical-specific Stacks. Each Stack includes nurture sequences, objection handling, and AI conversations tuned for that line of business — Medicare Stack has AEP/OEP Surge Mode, Mortgage Protection has closing-date triggers, etc. AgentCRM offers broader vertical coverage (9 'Branning Bundles' including P&C, Group Benefits, and Infinite Banking) with less AI-driven automation per vertical. If you sell in the 7 lines Onyx covers, you get deeper per-vertical automation. If you sell P&C or Group Benefits, AgentCRM covers verticals Onyx does not.

14-Day Money-Back Guarantee (not just a trial)

AgentCRM offers a 14-day free trial. Onyx offers a 14-day money-back guarantee on a paid, fully set-up account. The difference: with a trial you evaluate a sandboxed product; with a money-back guarantee you run live leads through the full system, see actual results, and only commit if those results materialize. Same risk profile, more useful evaluation.

Tiered Pricing with an Annual Option

Onyx has three tiers ($99 / $149 / $499) so you can start lean and grow into AI features as you scale. AgentCRM is a single $97/month plan. Both are competitively priced at the entry. Onyx also offers annual pricing — Core at $999/year (saves ~$189 vs. monthly) and Prime at $1,499/year (saves ~$289) — which AgentCRM does not publicly list.

Voice AI on Elite (Optional)

For agents who want inbound voice AI receptionist or outbound AI calling, Onyx Elite AI ($499/mo + $1,499 one-time setup) includes both with no per-minute fees. AgentCRM does not publicly list voice AI capabilities at this time. If voice AI is core to your strategy, this is a real differentiator; if not, ignore this row.

FAQ

Switching from AgentCRM?

Common questions from agents considering the switch.

Ready to See the Difference?

Book a personalized demo and we will show you how Onyx can work for your insurance business. No pressure, no commitments.

14-day money-back guarantee. No long-term contracts.